Customer service. No hassle.

No drop-down menus and no queues: you’ll get help from Boyd himself. Select your topic below for an immediate reply, or ask your question via WhatsApp.

📦 Postage & delivery times

When will my order arrive? Track & trace, couriers and what ‘same-day dispatch’ actually means.

💳 Ordering & payment

Payment methods, pay later, invoices and business orders.

↩️ Returns

30-day cooling-off period. Here’s how to return an item and get your money back.

🛡️ Warranty

1 to 3-year warranty. What’s covered, what isn’t, and how we’ll sort it out together.

Would you prefer to speak to someone?

  • WhatsApp (fastest): 085 1300 766
  • Tel: 085 1300 766, Mon–Fri 09:00–15:00
  • Email: hallo@toplaptop.nl — you’ll receive a reply within 1 working day
  • Visits: Eindhovensingel 114, Arnhem (by appointment only)

You can find your details and orders in My TopLaptop. Want to find out more about who we are? Read our story or find out all about our refurbished approach.